I upgraded my computer or changed my computer hardware and now my license(s) don’t work.

The Out Of Your Head speaker presets are associated with your computer’s unique ID. If you get a new computer or change a major component of your system like a hard drive or motherboard, etc. then your computer’s unique ID will change.

If you unique ID changes, then the old licenses will not work anymore.

Don’t worry. All you have to do is contact us with your e-mail address and new UUID number and we can send you a new license. Your UUID number appears at the top of the “purchase license” pop-up when you right click on any of the unlicensed speaker presets.

Posted in: Out Of Your Head Setup and Installation, Out Of Your Head Troubleshooting